● It mandates a grievance redressal system for over the top (OTT) and digital portals in the country
● Significant social media firms have to appoint a chief compliance officer and have a nodal contact person who can be in touch with law enforcement agencies 24/7.
● Social media platforms will also have to name a grievance officer who shall register the grievance within 24 hours and dispose of it in 15 days.
● complaints against the dignity of users, particularly women – about exposed private parts of individuals or nudity or sexual act or impersonation etc – social media platforms will be required to remove that within 24 hours after a complaint is made
● Have to publish a monthly report about the number of complaints received and the status of redressal.
● Significant social media intermediaries- Social media companies with more than 50 lakh registered users will be considered ‘significant social media intermediaries’, as per the new norms.
● In case of noncompliance
could face a ban if they do not comply with the new Information Technology rules.
● They also run the risk of losing their status as “intermediaries” and may become liable for criminal action if they do not comply with the revised regulations
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