Vishing:

It is an attempt of a fraudster to take confidential details from you over a phone call. Details like user id, login & transaction password, OTP (One time password), URN (Unique registration number), Card PIN, Grid card values, CVV or any personal parameters such as date of birth, mother's maiden name, Aadhaar. Fraudsters claim to represent banks on the pretext of helping the customer for KYC/Aadhaar Updation/Verification/Refund of amount/Card Activation/Limit Enhancement/Card Issuance, etc. and attempt to trick customers into providing their personal and financial details over the phone by guiding them to download Quick Support/Any Desk/Team Viewer/Any other unknown mobile applications and gather unique access code to gain access of their Mobile/System. The details gathered through remote access will be used to conduct fraudulent activities on their account/card leading to financial loss.

Users are requested to check the authenticity of the links or contact details of the authorized merchant/owners while browsing through freeware softwares available on the Internet. There are many fake contact available on the internet and Fraudsters may take advantage of the situation and misguide you to steal Credit/Debit/NetBanking credentials through Vishing calls or through Vishing Remote access by taking control over the mobile/system. Customers are requested to stay safe on such Spams and not to share or access any unknown links/Mobile Apps to prevent frauds.